Ai In Hr

“Our technology was able to identify that my recruiter that is conducting the interview is completely a true live person, and that the individual on the other end is utilizing AI face swap and voice change technology in o...”

“Instead of people looking for the right file that captures the information that they're looking for, they actually just ask the question, where, what is the answer to this? How do I do this thing? What is this policy all...”

“Artificial intelligence right now is a GPT, and most people understand that as ChatGPT, but it's not that GPT that I'm talking about. I'm talking about a general platform technology.”

“I feel like it's my responsibility as a dynamic people leader to apply the most innovative technology that helps both humans and the technology come together and succeed as a business and help the humans thrive in their...”

“And now we've evolved to the computer being more of the widget and us being this creative problem solver.”

“I feel like it's almost a duty for every single strategy that I implement in a company to consider whether there is a relevant AI tool or task that we should be replacing with a current task.”

“AI is not the one taking away jobs. Leaders who fail to evolve are.”

“Typically focusing on things like career pathing, which is something that employees always want. They want to grow their career, professional development, you know, creating leadership programs to accelerate, you know, s...”

“Yeah, I mean, I would love to create AI agents that actually connected all of our tools and automated some of the processes. It's something that, you know, I don't think I haven't gotten there yet, but it's something I'd...”

“Yeah, I would— two things. I would say, you know, focus on what really matters. You know, employees are working on a lot of different things. Managers really need to stay close to their employees, make sure they're reall...”

“one of the AI initiatives we had. At least AI is kind of the name of the game these days. And so getting that going and having, you know, buy-in, it's, it's, it's something that takes a lot of work upfront and getting fo...”

“I think the thing that we're talking about already, but we're probably still not talking about enough, is the impact of AI on the practice of HR.”

“I think that a lot of the things that we're— the initial onset of the way that HR teams are starting to think about AI through the lens of analytics and insights and expediting process, I think that that allows us a visi...”

“how do we think about implementing AI from an HR perspective, but also from the business perspective? And then also as a result of that, how do then we we manage resourcing moving forward.”

“Artificial intelligence seems to be— it's, again, as I referenced earlier on warp speed, and you're constantly trying to catch up and catch up to understand.”

“I want you to be a dry sponge. I want you to absorb anything and everything that you can about AI.”

“there is a very strategic mandate that is being thrust upon us as HR leaders, as people leaders, to figure out how to invite AI into the people conversation.”

“it's not about less humans and more technology, it's actually about the very distinct partnership between the two and how that can unlock a lot of performance, a lot of capabilities, a lot of efficiency”

“Unless your inputs, your job ad, your screening questions, your assessments are all aligned, The AI won't really help you, right? It's, it's maybe going to give you a little bit, but it's, it's just going to get you fast...”

“AI is our wand. So it's only as good as the inputs that we give it. You know, when you're using ChatGPT, it's your prompts. When you're using the AI functionality within systems, it really is only as good as we are at gi...”

“Without a doubt, it's AI. You know, HR professionals are wrestling with how to embrace AI's efficiencies while protecting against risks.”

“If you're not heavily into AI and understanding its implications, you need to be. The world of AI is moving faster than the vast majority of us realize.”

“And I would go so far as to say there's a massive opportunity with AI for us to bend towards wellness.”

“that means that I was able to generate $35 million of additional revenue through reducing our time to hire by 7 days. It was the easiest business case to get signed off by the CFO for sure.”

“But what does that create? It creates an opportunity for our recruiting team to spend more time with our candidates. It's more time with our hiring managers, more time with our interviewers in terms of prepping them for...”

“The people team, all of us just kind of jumped into the middle of it. Whether it was enablement, our L&D team who started focusing on the business problems in our customer success area, our HR business partners that star...”

“Start with your own shop. If HR isn't being used or isn't using AI internally, you know, you don't have that credibility in leading the rest of the organization.”

“we're leaning in really proactively to AI. We have ChatGPT and Copilot for every single employee. We are really, really pushing the use. In fact, our CEO recently sent a memo about becoming, you know, from 12,000 employe...”

“And I think that you'll find that the vast majority of workflows and processes can be improved with the leverage of technology by leveraging technology. And HR, of course, is no exception.”

“I was thinking, why not treat them exactly like you would an agent? Put them on a talent management plan, onboard them, performance, development, have a people leader associated with them.”

“We talk about agents much more like digital colleagues than we do in a replacement scenario. We were very clear on the why that we were using this in terms of a business objective. We've had no layoffs and we don't inten...”

“What can AI do for all of us? Don't fear it. Like, don't have this bias against job elimination. It's going to create more opportunity and elevate the joy of what you get to do versus what you stop doing.”

“using AI in our recruiting function to build better job descriptions...Having AI find those people, bring them, aggregate their resumes into the recruiting process, put those in front of managers, ended up being super he...”

“we don't know. And there's lots of people out there saying, we know what's going to happen. But if you listen to the reports coming out of the World Economic Forum or Goldman Sachs or McKinsey, the range of possibilities...”

“AI not only will take people's jobs away, it's already taking people's jobs away. The interesting balance to that is what are the jobs it's going to create? What are the jobs it's going to augment and make better?”

“it was getting everybody in the team to a certain level and understanding of how AI was going to be used and what the opportunities were for them to see it as a powerful augmentation and not as a potential kind of replac...”

“And as it turns out, everything in HR is about creating experiences. So it all connects somehow. It all makes sense on the back end. But through my career, this interplay between technology and people has been incredibly...”

“We've also used VR. I'm a huge fan of VR. I think that Zoom and Teams and, and this very flat video communication has its place, but there is nothing like being in person. However, travel, dispersed workforce gets in the...”

“We're going to AI our way out of this.”

“Just in 2 days of developing that custom GPT, we reduced our per-ticket processing time by 33%, which if you times that over by 52,000, had a huge productivity gain.”

“It's a simple matter of prompting. We just need to change the linguistics prompts that go into Allen's knowledge base so that when it writes responses, it starts to embrace more of a human-type tone.”

“In fact, a recent survey by Ernst Young indicated that about 65% of employees say they're anxious. It's two things. It's, will AI replace me or my job, or will it have a negative impact on the pay because my skillset is...”

“AI isn't going to take your job, but it is going to impact people who aren't willing to embrace AI.”

“Sometimes you think about automation or AI in people work. And you say, hey, that's probably great for efficiency, but doesn't that depersonalize the experience? Doesn't that make it cold and impersonal? And when I look...”

“AI, for example, is a tool. All the same mindsets or frameworks we use to understand customer needs, whether that's employees or external-facing customers, to design like really elegant ways of solving those problems for...”

“My CEO coined this term last week, was it becoming a generalist of generalists? How do we understand ops better? How do we understand marketing better? How do we understand all of these different functions so we become m...”

“I think the world in which we know will be totally different in the next 5 years. So I would say invest, understand, keep learning, keep pushing your skillset, and just stay curious.”

“The most important thing is to communicate and be transparent and be proactive. Be very clear on the why. Explain how AI will enhance business processes and not replace employees because there is a fear there.”

“And that pilot mindset is the most important predictor of AI adoption at work.”

“I think we also should be focused on the promise of what AI can do when it allows us to really scale the things that are sometimes those administrative tasks that frankly none of us wanna do. And allow people to be focus...”

“Automation isn't about replacing people. It is about enabling them to do their best work.”

“Instagram sold for $1 billion to Facebook. They had 13 employees, right? So this idea of the acceleration of the internet and where we're going today with AI is nothing new, and it's just going to continue.”

“I'm not talking about AI taking over. I'm not talking about AI making decisions for us. I'm talking about not artificial intelligence, but augmented intelligence of our people in HR.”

“We're not going to lose our jobs through AI. We're going to lose jobs to people who know how to optimize their outputs through AI.”

“we're just at the cusp of what is possible around adopting AI as part of our ecosystem, the way, you know, the way that we work and looking at it from a blended workforce.”

“I think the landscape is changing very, very quickly. I think in terms of the opportunity, it's really to help simplify as well as really provide, you know, AI assistance to help individuals through their jobs.”

“I think one of the major things what I see is, and this is not new, it's this balance between on one side customization, specialization, really getting down to personalization for the employee on one side, but on the oth...”

“The biggest trend now for me is generative AI, using that in the way going forward. And of course you have many tools actually out there which are helping you... a Copilot for HR which is helping you. This is a company c...”

“I, I want to make sure that there's bench that's coming up through the ranks. And if we use AI, which I've seen, you know, dabbled with to replace a lot of the frontline HR staff, you're not going to have much of a bench...”

“I think that people are now starting to use AI more than ever in their communication. And I think a lot of employees are not, a lot of employees are not trained on how to use AI in an authentic way.”

“My advice would be don't ignore AI. It is already reshaping how we build and scale teams.”

“I think the role for HR kind of going forward will be we have to be ambassadors for the people because the decisions that companies will face is, am I using AI just to cut costs and drive efficiency, or am I using AI to...”

“First off, I have to say I am a wild optimist around how AI is going to help us be more productive and probably more human if we're open to that.”

“The organizations that are going to win are going to be organizations who are really good at knowing what work can and should be uniquely human, what work can and should be uniquely machine, and knowing about where those...”

“We leveraged AI and the that we prompted AI to more or less say, I want you— and this is hacks of AI, right? I want you to take on the role of a talent development advisor. I want you to define the mastery using this job...”

“if you're not using AI, find ways to experiment with AI. Number 2 is reduce fear.”

“Rather than replace roles, we think about this as augmentation. We think about this as productivity gains in the realm of an individual being able to do more meaningful work.”

“We believe that the clinician that partnered with strong AI tools is going to be the more efficient clinician, the smarter clinician, and is going to be the clinician of the future...”

“This is where HR can flex its muscle. You're empowered with data and analytics and now artificial intelligence, and you're competing and allowing for the organization to compete with people and be differentiated through...”

“People matter today more than ever. I know that AI is here. It is real. We compete with it. Very important that we understand that. It's not going away.”

“The days of physics and chemistry will still be part of the curriculum, but understanding or having a good solid knowledge of Python, dashboarding, AI, these are going to be the new critical skill sets.”

“I think one of the things that's really important with AI is actually knowing what it is. And what I find a lot of times is that people seem to be afraid of what they don't know.”

“I think it's important to note that almost 25% of startup or small companies don't have an HR department. And so I think one of the fun sayings that, that, that is out there is usually by the time a company realizes that...”

“AI is going to transform how our jobs work, and it isn't going to be a slow transformation. It's going to be fast, and it isn't going to be ChatGPT helping us with our emails. It's going to transform what our work is and...”

“I think that's the balance now of having us get communications out faster, accurately, but making sure it's got the brand voice, it's got the leader's voice, it's got your organization's culture and voice incorporated wh...”

“I really hope we've embedded AI successfully. I think that if we use it effectively, it's not only going to help us work faster, but I think we can get it to a place where it's going to give us more data and insights...”

“AI can do so many things. So, that's definitely something that is important to us and we're continually thinking about and looking at and working with our clients on too.”

“how can I use this technology as an HR leader to be more effective, whether it's leveraging it for, you know, all the virtual meetings that I have and note-taking or helping to summarize notes, but just ways to cut down...”

“AI is not going to take your job, but people who understand AI will.”

“the human superpower is, I think, still to this day Communication and empathy, right?”

“We see AI as an enablement of a person, making them more effective, giving them the ability to take some of those breaks during the day to reduce that workload down.”

“with the age of artificial intelligence, like, you have to start leaning in on this, 'cause it is going to shift and change how we do work in HR, how we hire for talent, how we train for talent, how work gets done.”

“If you don't understand how something is supposed to be, you cannot truly provide prompts into AI to get the product that you need.”

“AI is here and AI is here to stay. And I think that it will not replace jobs, but it will help augment jobs. And HR professionals, we need to help facilitate not only the technology itself, but teaching individuals how t...”

“We have chosen not to use it at the top of the funnel. So not to— we've got 1,000 people that applied to a rec, not to use it to skinny down the funnel. We use things like knockout questions and other things like that, b...”

“I like to tell people, no, I actually want you to work on higher value things. And this is that migration in the HR space from transactional work to really transformative, where we can be a consulting partner to our busi...”

“The possibility that AI will be a colleague of ours is going to bring a whole new way of working.”

“What's important, I think, is to really understand the impact and influence of AI. You know, people analytics, I think, is going to be extremely critical. And understanding how to retool organizations, I think, is going...”

“we have less manual work to do, right? We have more critical thinking that we need to do. We have more analysis that we need to do. So we are trying to focus on building skills that enable associates to succeed in an AI-...”

“I do think with AI automation, I absolutely see the administrative side of HR being phased out relatively soon. Which means you should be putting more of an emphasis on HR strategy, employee relations, and organizational...”

“We're in people roles and people in certain roles in different organizations, different fields of business, because you need to have that human touch. You need to have that emotional connection. You need to have that tru...”

“I think the very first thing that AI can do is help optimize care by empowering the provider. Even things as basic as notes, right? And being more efficient and being able to capture exactly the most critical points in a...”

“We're, we're looking, we're using AI tools in talent acquisition, identifying algorithms to be able to effectively vet and identify candidates better. That's just one area.”

“Don't be scared of it [AI and automation] and educate yourselves on it. I think that that's really going to get you further in your career because it's not going away, right?”

“I think what now is a big challenge that we're not talking enough about is AI adoption and understanding.”

“The thing that the emerging tool for us that's really helping us from an HR perspective and helping us to really humanize some of our communication is where we've really gone all in on Gemini. We're using Google's AI too...”

“I converted all of the sourcers into what I then called the talent engagement specialists. So now, because the tool is sourcing, I don't need you to source so much anymore, but I do need you to engage with them on a very...”

“AI is absolutely reshaping how we work. I don't think it replaces the human being, though. I think the real opportunity for HR or people in my job is to use technology to create more space for connection.”

“you have to acknowledge that you're going to need to hire talent that has AI acumen and AI skills.”

“in my last role, I used AI a lot for benefits communication... we were able to use those tools to facilitate building out the framework, making sure our communications were concise, but also engaging at the same time.”

“You've gotta put your people at the center of those conversations, and that shows through how you treat them, how you develop them, and how you empower them to learn new technologies and be part of that journey as we all...”

“We have artificial intelligence coming into being. That's gonna take a lot of upskilling. I myself have been a novice of sorts... but reading up on it, looking at what the future holds, looking at what's coming down the...”

“HR would have gotten rid of a long time ago if people really thought it was something that they can automate. I don't want people to freak out... It is a hot topic. But, you know, if you look back at manufacturing... rob...”

“I think where technology can be most useful to us is when it can help us with productivity... where it can be overhyped is when we think about it potentially replacing human connection because nothing replaces human conn...”

“And I just don't think that that's something that AI will be able to— it won't be able to fill that gap, right? You really need humans to have that conversation.”

“But equally, the worst thing you can do is become so far removed from that people connection that you can't meet your goals. Because without people, you can't move the dial.”

“We shouldn't be afraid of it. We should be curious about it, learn about it, and pivot because that's the only way that we can succeed in the world nowadays.”

“It is impossible to interview everyone that is highly qualified. So some of my friends that work in Fortune 500 companies have been using automated interviewing for years. This is something relatively new to the federal...”