“the front office folks like the beverage servers, the wait staff, the table games dealers and the like, they all had to provide excellent customer service. While the folks in the back office roles, whether they were HR o...”
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12 results for “Moneyball”
employee-engagementleadership-developmentexecutive-leadershipchange-managementinternal-communications
“were really betting that enhance the coaching environment was gonna be number 1. And we were looking for the top 3 or 4 things that we could really make, really make some hay on. And lo and behold, this idea of role clar...”
“of that just got stronger through the years. My ability to communicate that got stronger through the years. My expectations of my team became very clear. And when I talk to young folks and they ask me, what, what is it r...”
“the thought leaders that gave me those words long ago. Robert Keegan and Lisa Leahy, they wrote a book, An Everyone Culture. The subtitle's Becoming a Deliberately Development Organization. And it was through their work...”
“think uniting energy to go win together as a team, being able to do both those things and knowing when is a piece of advice I would have as a skill to build and something that is highly valuable inside the organization.”
“One of the executives I worked with years ago wrote a popularized version of a Henry David Thoreau quote in permanent marker on a whiteboard that has become one of my favorites. It's not what you look at that matters, it...”
“can work harder or work better, and”
“engage in with the aim to align their jobs with their own preferences, motives, and passions. So exactly what you said, and that, that definition was from Timms, Baker, and Dirksen. But, but basically, are we able as emp...”
“it with a, it's this way or no way, without trying to understand or acknowledging that in M&A situations, there's usually a perceived loss of control or perceived loss of identity, we're set up for failure and constant n...”
“I think it goes back to where I talked about leading with execution excellence and empathy, and that is being strong enough to lead, but vulnerable enough to know that you don't have all the answers, and that you have to...”
“Well, you'd spend a lot of time in meetings, and they don't feel strategic very often at all. And, you know, it's, it's a tough balancing act. We, we, we want people to be back in the office. We want people to connect. W...”
“Michael, what parting advice would you like”