“semester and that really wasn't for me either. I did really well, but it wasn't for me. And I fell into HR, like, I don't know if some folks like myself. There really wasn't a degree back then. It was labor relations was...”
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“what was going on in the broader business, just keeping them on track with that vision that we had created and inspiring them, inspiring them to want to go out and do their best that they could in leading their teams eve...”
“people that you work closely with. So, I think HR can be a lonely place at times, but you do want to develop a support network for yourself, whether that includes people that work in HR outside of your organization, a me...”
“top team, which I did get to in, in small pieces with offsites. But if we didn't get that shored up, we were never going to be able to meet the retail demand. And then the second part of that is once you're able to staff...”
“Yeah, great. But the tail end of my career, I spent a little bit of time in healthcare and I was fortunate enough to be the head of HR for Dartmouth-Hitchcock Health in Lebanon, New Hampshire. And if you're familiar with...”
“has graduated about 400 or 500 medical assistants over the years. At the time, we— what we said was we need to understand if the resources we're putting into this program are going to return our investment. So we asked t...”
“harder thing, which would be to go— and more expensive, frankly, to go do a search. But we got it right. After the person exited, we promoted someone, and then the person we brought in was a great example of an overnight...”
“we had to think differently about how we hire medical assistants. So we created a workforce development institute and actually created an apprentice program where we took people without any healthcare experience, but a l...”
“more automated processes, there'll be a greater convergence between the frontline manager and the frontline producer roles, which then begins to collapse the mid-level and the frontline leadership roles, streamlining the...”
“give that first step. But you've got a strong base. You know what it is that interests you, what energizes you. I think any of those transferable skills, I, again, I came from a lot of financial services and now in patie...”
“I think that as an HR leader or HR executive, all of us, we are involved a lot in due diligence, M&A. Sometimes it's due diligence and not M&A. I was working for Suez at this time and we decided to acquire GWater. That w...”
“differing degrees, did some of them really well, did some of them not so well, but we moved the ball in all those areas. And I came to realize that the thing that was the biggest bottleneck for making those kinds of chan...”