“Michael, what parting advice would you like”
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“the front office folks like the beverage servers, the wait staff, the table games dealers and the like, they all had to provide excellent customer service. While the folks in the back office roles, whether they were HR o...”
“were really betting that enhance the coaching environment was gonna be number 1. And we were looking for the top 3 or 4 things that we could really make, really make some hay on. And lo and behold, this idea of role clar...”
“David, what parting advice would you like”
“idea of a center of excellence and to make sure that we were providing high-level expertise and subject matter direction to all 3 businesses. The challenge was obvious. My personal role was to ensure that the 3 CEOs— one...”
“Rodney, what parting advice would you like to share with our”
“the thought leaders that gave me those words long ago. Robert Keegan and Lisa Leahy, they wrote a book, An Everyone Culture. The subtitle's Becoming a Deliberately Development Organization. And it was through their work...”
“We don't do wellness so that we”
“think uniting energy to go win together as a team, being able to do both those things and knowing when is a piece of advice I would have as a skill to build and something that is highly valuable inside the organization.”
“My experience, the best outcomes have relationships centered in them. And what I mean by that is if I haven't had meaningful conversations to build trust with my stakeholders or other employees in that case, or shown tha...”
“it with a, it's this way or no way, without trying to understand or acknowledging that in M&A situations, there's usually a perceived loss of control or perceived loss of identity, we're set up for failure and constant n...”
“of that just got stronger through the years. My ability to communicate that got stronger through the years. My expectations of my team became very clear. And when I talk to young folks and they ask me, what, what is it r...”