“a group discussion in terms of how can we collaborate and discuss what we could have done differently to avoid said mistake in the future. We even had this little fail forward trophy, and every time someone made a mistak...”
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“time we had a new hire, we did a 4-week, or I should say a 4-module, 4-week module commitment, culture commitment session with them to talk about what the culture of our team entailed and what that meant and what you wer...”
“that I had done or we had done collectively in that team. And I think that model, building that out, the HR partners, that business partner mindset or that structure could be put in place and could start working.”
“they're unified. They operate as a team. And then the low performing team was dysfunctional. We don't know what their strategy is. We don't know what value they bring. Can't argue with some of these people in that team b...”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”
“or a high-performing team? Like this was the crux of it. It led us to like wanting to debate what is a high-performing team at Eventbrite? What's a low-performing team? What are those sort of behaviors that we're seeing?...”
“organic solutions come to the surface. Of course, We could have said, you guys need to stick this out, but I think in this case, we knew that we would have greater success in the long run if we just made a change. And we...”
“basic. You don't need something really fancy to start off with. The content is really the most important thing. I wrote out the same competencies and core values for every team, and then wrote specific skills that scaled...”
“Yeah, absolutely. I can tell you early on, one of the roles I had at UHG, I was leading the compensation function for one of the businesses and then had the opportunity to lead the comp function across the enterprise. I...”
“it was better for the team. The team could then focus on more value-added work. That was really a kind of good example there. And I'd say we're starting to see that in other teams that are leaning into AI in different wa...”
“300-person Series C startup to try to make that work, right? So there's no one size that fits all. You have to be adaptable. You have to build those relationships, gain an understanding, gain the context, and then you ca...”
“they were great at work but hadn't been supported on how to lead people. And at this time, it wasn't just a local issue. It was more systemic and reflective of the broader industry norm at the time. So I designed a manag...”