“basic. You don't need something really fancy to start off with. The content is really the most important thing. I wrote out the same competencies and core values for every team, and then wrote specific skills that scaled...”
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“that I had done or we had done collectively in that team. And I think that model, building that out, the HR partners, that business partner mindset or that structure could be put in place and could start working.”
“or a high-performing team? Like this was the crux of it. It led us to like wanting to debate what is a high-performing team at Eventbrite? What's a low-performing team? What are those sort of behaviors that we're seeing?...”
“it was better for the team. The team could then focus on more value-added work. That was really a kind of good example there. And I'd say we're starting to see that in other teams that are leaning into AI in different wa...”
“say that process should include probably like a pilot or like a— pick a group or a team that's like, you know, really good performers, a lot of projects or a lot of agility within that function, and use them as kind of a...”
“a group discussion in terms of how can we collaborate and discuss what we could have done differently to avoid said mistake in the future. We even had this little fail forward trophy, and every time someone made a mistak...”
“into a senior living community with a resident that you know has tested positive for COVID and ask them to still show up with empathy, care, and compassion and courage? So burnout was really high. The virus was spreading...”
“time we had a new hire, we did a 4-week, or I should say a 4-module, 4-week module commitment, culture commitment session with them to talk about what the culture of our team entailed and what that meant and what you wer...”
“they were great at work but hadn't been supported on how to lead people. And at this time, it wasn't just a local issue. It was more systemic and reflective of the broader industry norm at the time. So I designed a manag...”
“Yeah, this is a good one. I've written a little bit about this and I've thought about it a lot because I was with a leadership team in HR that was really going from transactional HR, HR associates, generalists out in the...”
“to why positions weren't getting filled, especially clinic director roles and things like that. And so we talked through it. She said, was there anything that she could do to be supportive? And with her kind of opening t...”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”