“It's what got them where they are. And I think it's about clearing the way for the team. And connecting them to other acquired teams, as well as connecting them to senior folks and giving them sort of the opportunity and...”
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“employees feel informed and connected to the larger mission of the company. So I would say when gaps are identified because of, brings that to our attention or else We seek to take immediate action. So finding members of...”
“Randy, when faced with downsizing at ChannelAdvisor, how did you and your executive team redesign the bonus program around net revenue retention? And what results did this strategic shift produce?”
“and had him make a soundtrack for it. We created this pretty— at the time, it was a pretty innovative reel before TikTok and all of those others, even before Vine, if you remember Vine at all. It was a longer promotional...”
“related to retention and related to culture. So for example, we have looked at our attraction process. We got a new applicant tracking system where the applicant experience is much more valuable to the applicant and the...”
“Sure. One of the biggest requests that we had from the franchisees was related to the talent acquisition process and systems. We were decentralized in that way. Of course, many people are for obvious reasons. Our franchi...”
“really helped. And then the birth of our candidate matching AI came into play, and it really helped us to surface applicants that were the best fit according to job description and other indicators that were coming in th...”
“to send me every industry newsletter that he gets so I could start getting familiar with language and terminology and what the issues were within the industry. I shared those with my HR team members and asked them, to st...”
“As you mentioned, we did that reduction and morale was quite low, right? It was really essential to reestablish what's the focus, what's the alignment, how do we get motivation all in the organization. Our goal in this w...”
“integrated into iSolved so that we could better help our customers be able to have, you know, a more holistic and integrated solution set that happens. And we're seeing that in the market, a lot of pull in that way. So,...”
“word got around, and other senior leaders came to HR in advance of when they needed us. So that was really the beginning of strategic partnership. We measured this transformation through ongoing feedback loops, hiring an...”
“Yeah, good question. You know, when I stepped into the role, my focus was really just to listen, observe, and just learn the organization, learn where we were at. And at the same time, I had a detailed list I was keeping...”