“Yeah, this is a good one. I've written a little bit about this and I've thought about it a lot because I was with a leadership team in HR that was really going from transactional HR, HR associates, generalists out in the...”
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“Yeah, in my first role— actually, second role as head of HR, one of my strategies or one of my responsibilities was to oversee talent acquisition. And frankly, at that time, the company did not have an in-house recruitin...”
“that I had done or we had done collectively in that team. And I think that model, building that out, the HR partners, that business partner mindset or that structure could be put in place and could start working.”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”
“ratio product had the highest low ratio. They were on the extreme end of low-performing team. And the CEO had to do a double take of it. This doesn't make any sense to me. Why is this accurate? Is this true? What this wa...”
“Yeah, absolutely. So misalignment, we were having some challenges with staffing. Of course, there's a national teacher shortage. It got really bad probably about 4 or 5 years ago, right before COVID And then when you hea...”
“Yeah, absolutely. I can tell you early on, one of the roles I had at UHG, I was leading the compensation function for one of the businesses and then had the opportunity to lead the comp function across the enterprise. I...”
“or a high-performing team? Like this was the crux of it. It led us to like wanting to debate what is a high-performing team at Eventbrite? What's a low-performing team? What are those sort of behaviors that we're seeing?...”
“a group discussion in terms of how can we collaborate and discuss what we could have done differently to avoid said mistake in the future. We even had this little fail forward trophy, and every time someone made a mistak...”
“example and not that I'm anything great, but I had done some recruiting. I subbed as a head of HR while I was doing that. We recruited for another head of HR. That person came in, it didn't work out well. And I got paid...”
“build you a leveling structure where you say, what's the difference between manager, senior manager, and a director? What's the difference between senior and principal? That type of thing. Because you need a common verna...”
“to why positions weren't getting filled, especially clinic director roles and things like that. And so we talked through it. She said, was there anything that she could do to be supportive? And with her kind of opening t...”