“way up to the C-suite. At Genomenon, I took it a step further and consistently used the same, what we called competencies. So, things like accountability, results, the manager track, that would be like performance manage...”
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“time we had a new hire, we did a 4-week, or I should say a 4-module, 4-week module commitment, culture commitment session with them to talk about what the culture of our team entailed and what that meant and what you wer...”
“a group discussion in terms of how can we collaborate and discuss what we could have done differently to avoid said mistake in the future. We even had this little fail forward trophy, and every time someone made a mistak...”
“into a senior living community with a resident that you know has tested positive for COVID and ask them to still show up with empathy, care, and compassion and courage? So burnout was really high. The virus was spreading...”
“basic. You don't need something really fancy to start off with. The content is really the most important thing. I wrote out the same competencies and core values for every team, and then wrote specific skills that scaled...”
“thing, 2 shared breaths as a kickoff to this meeting. And that was over 10 years ago.”
“Yeah, that makes, I mean, it makes perfect sense. This is more of a kudos to you, right? And the team, what's one initiative you guys have rolled out recently that you're, that you're like, man, I'm proud of what we did...”
“opportunities that the community had, as well as the businesses and what they brought to the table. And I think I had to change my mindset. I had to change the, the way I looked at it and what I could bring to the table...”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”
“And so that dissonance really intensified and there was a real clear need for some type of empathetic leadership and transparent communication that I don't think our staff at the time felt like they were experiencing. Th...”
“300-person Series C startup to try to make that work, right? So there's no one size that fits all. You have to be adaptable. You have to build those relationships, gain an understanding, gain the context, and then you ca...”
“ratio product had the highest low ratio. They were on the extreme end of low-performing team. And the CEO had to do a double take of it. This doesn't make any sense to me. Why is this accurate? Is this true? What this wa...”