“Yeah, gosh, I have been in that position more times than I even want to think in my career, often viewed as a bit of a turnaround queen. And yeah, when I was in my last role at Pepsi, I actually moved from Texas out to C...”
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“Yeah, this is a good one. I've written a little bit about this and I've thought about it a lot because I was with a leadership team in HR that was really going from transactional HR, HR associates, generalists out in the...”
“that I had done or we had done collectively in that team. And I think that model, building that out, the HR partners, that business partner mindset or that structure could be put in place and could start working.”
“ratio product had the highest low ratio. They were on the extreme end of low-performing team. And the CEO had to do a double take of it. This doesn't make any sense to me. Why is this accurate? Is this true? What this wa...”
“build you a leveling structure where you say, what's the difference between manager, senior manager, and a director? What's the difference between senior and principal? That type of thing. Because you need a common verna...”
“say that process should include probably like a pilot or like a— pick a group or a team that's like, you know, really good performers, a lot of projects or a lot of agility within that function, and use them as kind of a...”
“basic. You don't need something really fancy to start off with. The content is really the most important thing. I wrote out the same competencies and core values for every team, and then wrote specific skills that scaled...”
“Yeah, absolutely. I can tell you early on, one of the roles I had at UHG, I was leading the compensation function for one of the businesses and then had the opportunity to lead the comp function across the enterprise. I...”
“into a senior living community with a resident that you know has tested positive for COVID and ask them to still show up with empathy, care, and compassion and courage? So burnout was really high. The virus was spreading...”
“they're unified. They operate as a team. And then the low performing team was dysfunctional. We don't know what their strategy is. We don't know what value they bring. Can't argue with some of these people in that team b...”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”
“Yeah, in my first role— actually, second role as head of HR, one of my strategies or one of my responsibilities was to oversee talent acquisition. And frankly, at that time, the company did not have an in-house recruitin...”