“to externally, whether for our customers—those could be anywhere from boat builders to boat dealers, engine dealers, and the like—but then also each other as we bring these incredible products to market across our variou...”
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“then we would make adjustments to the design. And if we couldn't, we would capture why, why can't we do this? Transparency was key, and we wanted to build trust that we were listening and that those regional validation p...”
“importantly wanted to provide an opportunity for feedback and to basically demonstrate Hey, we're listening. So the way that we did this is we took our design process and broke it into 4 parts as opposed to just going al...”
“at the table. Drive faster product delivery because you fix the product comp model. Create more room for clinical judgment by introducing just-in-time guidance directly into the clinical workflow. Find people and process...”
“make sure that this looks appealing? What should our cadence be of communication? What TDLR, right? That was introduced by an internal marketing team at a big tech firm, right? And we started using that and it's been ver...”
“You need it to create your advocates and move forward. And last but not the least, always know your data. It drives decisions. It measures impact. Most importantly, it builds credibility.”
“building the culture around this. I would also say if you're going to do a workshop or engage people, don't just put things on the wall. Give— we have experiences and I don't want to ruin them. We talk about what is it c...”
“Thank you, man. Top 1% conversation that I've had.”
“everything that you do. Your values become not just words that are living on the wall, they're co-created together. You resolve disagreements that way. You make deals based on your values. You again then treat your emplo...”
“want to your employees to have? Which type of behavior is expected and which one isn't? How about your customers, et cetera? So use feedback to create boundaries. Third, walk the talk. Mission, vision, and values often r...”
“fix that, the company, it's a 1 1 3. It just makes things better. And so that's looking for those communication problems and fixing them really quickly moves everybody forward. So that, those are my quick pieces of advic...”
“Thank you so much. Thanks for having me here. I really enjoyed the conversation and yeah, looking forward for more of such events and interactions. Thank you so much.”