“CIO, new— he and I got along famously. We had a great relationship. But as he was coming in, he's like, we used ENPS, employee net promoter score, to kind of track how people were feeling and read the comments. And we ha...”
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“team over that next phase of the company. New CEO, new CFO, new COO, new chief revenue officer, new CIO, and, and then building their teams from there was the next strategic wave for the company. And I think our brand wa...”
“integrate those employees, integrate those businesses, capture the synergies, which are always a part of acquisition. But also to improve and normalize, harmonize all of our HR processes. Every company we acquired, inclu...”
“technology, and then you've got to get your core HR processes consistent across. And I guess finally, I would say, it's part about seeing around the corners is I noticed that our hierarchy our organizational structure sp...”
“strategy side and the transformation and change management side required me to learn the business really quickly. When you suddenly sit in sales or you sit in manufacturing or you sit in engineering, you need to learn th...”
“is in many cases a business partner to the executive team, maybe coaching team members through certain things, maybe even occasionally needing to manage employee relations issues where there may be a complaint about or c...”
“building. We had to help the organization and the employees understand that there may be different policies or approaches. There may be different levels of funding and resources applied to the different businesses. So re...”
“leader may think that you're going in the right direction, but the CIO actually needs you in something else. But I think the biggest change in a lot of the value of HR across, it starts with building those key relationsh...”
“a bit of a free-for-all for the plant manager. They now had a right-hand person. And the second thing to do there was giving tools. I launched 15-5 within NCS to give tools to managers and employees to one, first recogni...”
“lot of listening and you're doing a lot of connecting the dots in order to make sure that you're adopting an environment of positive conflict. And what I mean by that is, Everybody will come together with their thoughts...”
“well established in the insurance tech space, but a behemoth journey in front of them to transform. And I joined really as a transformation consultant. I think a lot of CPOs kind of fall into this role having gone throug...”
“this time of transition, which is change management, ensuring that we have the right change management program in place, the right leadership team in place, the right tools and processes in place. And most importantly to...”