“then we would make adjustments to the design. And if we couldn't, we would capture why, why can't we do this? Transparency was key, and we wanted to build trust that we were listening and that those regional validation p...”
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“importantly wanted to provide an opportunity for feedback and to basically demonstrate Hey, we're listening. So the way that we did this is we took our design process and broke it into 4 parts as opposed to just going al...”
“building the culture around this. I would also say if you're going to do a workshop or engage people, don't just put things on the wall. Give— we have experiences and I don't want to ruin them. We talk about what is it c...”
“throughout the organization as well as employees to pressure test what I wanted to do. So I think it's really important when you're launching a new program, going back to what I started with, root it in the why. Why are...”
“was terrifying to hear, right, as an HR leader, that a program that we owned was causing us to be detrimental to the product that we were producing. So, we knew that we had to change. And so, the first thing that we did...”
“make sure that this looks appealing? What should our cadence be of communication? What TDLR, right? That was introduced by an internal marketing team at a big tech firm, right? And we started using that and it's been ver...”
“at the table. Drive faster product delivery because you fix the product comp model. Create more room for clinical judgment by introducing just-in-time guidance directly into the clinical workflow. Find people and process...”
“when designing change management strategies? Great question. Thank you. And it's something I'm passionate about. So we wanted to follow that principle. Without involvement, there's no commitment. And again, at the time,...”
“partner or an employee. And I think those are really helpful. And in terms of recommendations or things to avoid, I would say that when you're creating your purpose and vision, if that's something you're taking on, you n...”
“fix that, the company, it's a 1 1 3. It just makes things better. And so that's looking for those communication problems and fixing them really quickly moves everybody forward. So that, those are my quick pieces of advic...”
“have conversations with their teams specifically. We went and created personas for each of those core values so people could relate to them a little bit more easily. We also are big fans of using the DiSC tool, and we cr...”
“to externally, whether for our customers—those could be anywhere from boat builders to boat dealers, engine dealers, and the like—but then also each other as we bring these incredible products to market across our variou...”