“I'm excited to welcome Nicholas to the”
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“importantly wanted to provide an opportunity for feedback and to basically demonstrate Hey, we're listening. So the way that we did this is we took our design process and broke it into 4 parts as opposed to just going al...”
“was terrifying to hear, right, as an HR leader, that a program that we owned was causing us to be detrimental to the product that we were producing. So, we knew that we had to change. And so, the first thing that we did...”
“Yeah, this is one of my favorite parts of working at a global company and doing what we do because we can actually see the difference in what people do in different countries and over time. But essentially, you need to u...”
“You need it to create your advocates and move forward. And last but not the least, always know your data. It drives decisions. It measures impact. Most importantly, it builds credibility.”
“then we would make adjustments to the design. And if we couldn't, we would capture why, why can't we do this? Transparency was key, and we wanted to build trust that we were listening and that those regional validation p...”
“create. So for us, performance is very much from an outside-in focus. And so when we think about internally, we are moving from recognizing effort and recognizing initiatives to recognizing true business impact. How is i...”
“make sure that this looks appealing? What should our cadence be of communication? What TDLR, right? That was introduced by an internal marketing team at a big tech firm, right? And we started using that and it's been ver...”
“are shared by your employees receive 8 times better engagement than posts that your company will share. And so again, when you're thinking about authenticity, who is a better advocate for your company? Of course they're...”
“the intention to deliver an authentic impact and that if you measure our company based on our performance against our brand promise, you would find that we deliver. One of, one of the main, like my, to me, the foundation...”
“Nicholas, thank you so much for joining us. And as a starting question, I always love to ask if you could share a little bit more about your career journey.”
“founders that he was gonna hire someone in HR when they, really didn't have any employees. So I was introduced to Mike at that time, and we built that company, the culture, etc., together. At that time, Mike had used a t...”