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“strategy side and the transformation and change management side required me to learn the business really quickly. When you suddenly sit in sales or you sit in manufacturing or you sit in engineering, you need to learn th...”

“going in and making sure that the companies that we support were working and communicating with their employees to ensure that they were ordering products through the system and the contracts that we had with them, which...”

“best. The other thing is about that group, it's a diverse population. Every— a lot of people serve and a lot of different people serve. So it really helps our diversity. It brings in some different thought into our compa...”

“win some business. So what we did was we put together a learning technology platform that aggregated both the external, internal certifications from various vendors, as well as added our own internal learning and develop...”

“So I do think it's having almost every employee understanding the value of us gaining a customer, keeping a customer. Many times these decisions, when a bank or a credit union will join the CoC, it can take anywhere betw...”

“I call the building blocks, compensation and benefits standpoint, culturally what they're used to. And also then for us as a public company, The acquisitions we've all done are of private organizations, and there's a nex...”

“play back and forth. I think this is going to have dramatic impact on the ability to prepare for difficult conversations with employees, helping manage your skills, get elevated, and the role of people in HR will continu...”

“it gives— it will build scale and capacity by this concept of leveraging digital labor to deliver transactional service delivery. And it's going to be a win-win for everybody. So HR spends a significant amount of time an...”

“them the tools, you know, hopefully because we've developed them as a larger public entity that values these items, the training that they need to be successful in the role. So retention and productivity, if they're more...”

“ensuring that the MVVs are clear and they address any questions or feedback that might arise. So for us, measurement is more is, is, is more than just data. It's about engaging our employees in the conversation. I would...”

“see how it's progressing. And that includes anything from like employee review cycle to a new benefits administration situation, new benefits investment. So Kanban is always important. What else do we use? Change Engine...”

“AI to do that, scuttling into vocational school postings, into community college postings, looking for service industry people that you wouldn't typically look for, having AI find those people, bring them, aggregate thei...”