“job at responding to the health crisis, but it's really insufficient at preventing health crisis.”
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“Yeah. And I would imagine that most of our listeners, if not all, can probably relate to the context that I'm gonna provide. I was in chair as the chief HR officer for a company called Extended Stay America Hotels. The r...”
“That's amazing. Yeah, I think through, I mean, the next question that we typically ask, right, is how did that career-defining moment affect the company and its employees? Obviously you hit on a few of those, but I get,...”
“okay, let's take stock. Let's take a deep breath. If I'm going to go panic, I'm going to do it away from my computer and my monitor and my team. And I'm going to talk to my dogs and I'm going to calm myself down. But I k...”
“What was your experience transitioning from a large corporate environment to leading HR at a PE-backed organization during COVID How did you adapt your leadership style to drive growth during that challenging period?”
“going to close in 2 and a half months. So it's kind of like all of these things happened in such a way that the business was booming. We were able to hire. And grow exponentially, keep our engagement high in the 80s, kee...”
“I wanna talk about challenges that you've experienced as an HR leader in your career. Obviously, going through COVID, that's a significant challenge. Uh, might be the one that you're gonna talk about here, but I'd love t...”
“So 5 years ago, leadership looked a little bit different, especially in the restaurant industry. You were going through COVID and Cava's grown significantly as a business. So there's a lot of change management required t...”
“Great question. So I moved from a large corporate organization, 100 years of history, very process-oriented, to a PE firm as the CHRO for one of their portfolio companies. I call it my journey of moving from red tape to...”
“That's a thoughtful question, and two moments really stand out for me. The first were the years in the aftermath of COVID and those were surely a game changer. For the first time, traditional compensation playbooks had t...”
“Courtney, from your experience managing through various crises, whether that be wildfires or hurricanes, what's been your biggest learning moment in HR crisis management?”
“And to be clear, I have not been in HR forever. I'm sort of a newbie. I've been in HR for 5, 6 years, so it's possible this dynamic existed 10, 15 years ago. But what I observed entering into the space around COVID and a...”