K

Hybrid

Senior CS Compensation Analyst

Klaviyo

Overview

Administer monthly/quarterly incentive compensation calculations for the Customer Experience organization, ensuring accuracy and timeliness of payouts Apply crediting logic and plan rules consistently, flagging exceptions or edge cases for review

Benefits, from the posting itself

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equityreceipt ⟳
“equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.”

Key Responsibilities

  • Administer monthly/quarterly incentive compensation calculations for the Customer Experience organization, ensuring accuracy and timeliness of payouts
  • Apply crediting logic and plan rules consistently, flagging exceptions or edge cases for review
  • Maintain compensation plan documentation, quota/target records, and payee assignments for the CX population
  • Partner with CX leaders to answer plan questions and explain payout calculations

Key Requirements

  • 3-5 years of experience in compensation, on either sales/revenue operations or finance teams.
  • SQL experience required; comfort querying and validating data from multiple sources
  • Experience working with Salesforce (or a comparable CRM), and compensation management tools
  • Experience with BI/reporting tools such as Tableau or Looker, and ETL tools (Python, Alteryx, etc.) preferred
  • Strong modeling skills (advanced Excel/Google Sheets); financial or compensation modeling experience a plus