B
Hybrid
People Business Partner, GTM (Customer Experience, Implementation & Sales Development)
Brex
Overview
Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs
Posted in 3 locations
The employer lists this role separately per city — each has its own pay and its own application.
Benefits, from the posting itself
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4 weeks remote workreceipt ⟳
“As a perk, we also have up to four weeks per year of fully remote work!”
Equity compensationreceipt ⟳
“Depending on the position offered, equity and other forms of compensation may be provided”
Key Responsibilities
- Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development
- Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs
- Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership
- Lead org design with GTM leaders, ensuring structure and headcount plans align with business strategy and growth targets
- Partner with Employee Relations on complex, sensitive employee matters, escalating themes and risks as needed while maintaining discretion and sound judgment
Key Requirements
- 5-8 years of experience working in People Business Partner, Employee Relations, or other closely related functions
- Demonstrated experience advising senior leaders on org design, workforce planning, and organizational change
- Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation)
- Experience partnering with Employee Relations on sensitive employee matters, with sound judgment on when and how to escalate.
- Proven ability to build trusted, credible relationships with senior leaders and influence outcomes without direct authority
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