“Russ, could you walk us through the tangible steps and initiatives you implemented to drive higher engagement scores over the course of several years? What was your methodology for identifying which areas needed the most...”
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“we have now been running the entire survey for 14 years. This year we have over 23,000 respondents across to 44 countries. And in addition to expanding the actual cohorts who we survey, we also expand the topics we cover...”
“For me, it would be my feature set request list with our own internal team, because I want the things faster than they're able to build them. But that's a good and very unique problem for us to have. But yeah, as we get...”
“another increase. So those more frequent touches make a big difference. And with some of those moves, we've seen significant improvement with our social ratings. We're at a system-wide 4.7 Google rating over the last 18...”
“I think technology is a beautiful thing. I think if you would have looked, you know, at the beginning of my HR career, this, this engagement survey was usually done by a third party, took almost a year to get the results...”
“and understand. And with that technology, we're able to really, you know, splice it and based on demographics, units, you know, job families, you name it, we can do that. And so it really provides us with a really robust...”
“But really what we're trying to do is show the business, here's where things are now and here's where we see problems popping up. So we, one of, well, my, one of my teams just is incredible at data. So we built a data wa...”
“time. And so the survey gets answered. Everybody does all these action plans around the survey. These action plans sit on a shelf and nothing gets done. So that's the traditional engagement survey. So as I mentioned, cul...”
“Thank you so much. So much fun. Go Built by People. Let's do it.”
“at Spring Health. And so really understanding, we do specific benefit surveys as well. So really understanding what do people need and what will help them do their best work at our company.”
“So each year we, take both a quantitative and qualitative review of the data. So of course there is the actual survey tool that allows us to collect the soundings from over 23,000 people, but we also conduct additional i...”
“More than, right? Tripling what you have and what you're trying to be responsible of. That's a lot.”