“is bringing in functional leaders into our biweekly team meetings so that we can start to educate the group who are maybe not as involved on the front line in understanding parts of the business. So I brought in our chie...”
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“the COO, and I established a monthly meeting where I would just do a recap. Now, I would go over the normal KPIs in recruiting, like time to fill and some of the others, but I always related it to business outcomes that...”
“Where I've seen it work best is when the, you know, person on the senior management team and the board members both try to spend some time together outside the meetings. The meetings, you know, there's a number of things...”
“initial vitals. And then you have your physicians and your providers, your physician assistants, different audiences. How can we create an extremely positive, what we say, an exceptional experience for both of those audi...”
“Go learn your business. And what I mean by that is understand, so at a 30,000-foot level, understand the ecosystem in which your business and your business leaders are operating within. So having been in healthcare for a...”
“They— so we have ERGs, or employee resource groups. I'm going to go back maybe a few decades. When I started at GE, we called them affinity groups. So different organizations call them different things, but they really p...”
“ties back into making sure that as an HR team, you understand what those are so that you can approach those in a way that's both respectful and, and shows that you care enough to understand what those markets are. My cur...”
“know, we have this Marathon Anywhere app, which is our online healthcare provider. If you use this after 5 o'clock and, you know, because you're not feeling well, that's free. If you go to urgent care after 5 o'clock bec...”
“to just get more breadth of the things that I'm doing and more knowledge base. I've also very— proponent of continuous lifelong learning. I've gone to school multiple times to further my education, to give me a more gene...”
“Yeah, so our managers and our leaders are so critical and key, right? They're the tip of the spear. And so the best way that we can support them is really ensuring that they have the tools to be successful. So we do, we...”
“No, I actually really like that because I think we've all been in organizations where it seems like you're stuck in meetings a lot, right? And then all of a sudden you see, oh, I've got another one-on-one meeting I've go...”
“Learn the business. We are strategic HR partners, and that's only possible if we truly understand what our business is about. What are our revenue streams? What's our product and our offerings? How is it different than o...”