
Hope Harris
VP Human Resources
Real Floors
Episode 304
Transforming HR: From Compliance Checklists to Strategic Business Impact
Current chapter: Covering monthly expenses is the number one concern for employees in 2024
February 12, 2025 · 15:50
Thesis
“HR professionals must transition from compliance-focused roles to strategic business partners with cross-functional understanding, while cultivating an environment where employees feel valued and their work aligns with a greater purpose, fostering engagement and positive impact.”
Show notes
Navigating HR Leadership with Hope – The Built by People Podcast In this episode of the Built by People podcast, sponsored by Previ, host Dave D'Angelo welcomes Hope, an HR executive with a diverse background in hospitality and construction. Hope shares her career journey, the importance of cross-functional experience in HR leadership, and strategies for supporting emerging leaders in male-dominated industries. She also discusses post-COVID workplace dynamics, work-life balance, and the power of mentorship. Hope's parting advice emphasizes continuous learning, paying it forward, and leading with authenticity and passion. 00:00 Introduction to the Built by People Podcast 00:16 Sponsorship Message from Previ 00:44 Hope's Career Journey 03:17 The Importance of Cross-Functional Experience in HR 05:19 Navigating Diverse Industries 07:37 Mentoring Emerging Leaders in Male-Dominated Industries 09:33 Post-COVID Workplaces and Remote Engagement 12:16 Work-Life Balance and Personal Mission 14:24 Parting Advice and Continuous Learning 15:43 Conclusion and Farewell
What you'll take away
- 1HR must operate as a strategic business partner, deeply understanding cross-functional operations and financial impact, moving beyond a siloed, compliance-focused approach.
- 2Cultivating a workplace where every employee feels valued and heard, from executives to individual contributors, is paramount for organizational success and employee thriving.
- 3Clear, effective communication is a universal driver of success across all industries and organizational cultures, preventing miscommunication which is a common workplace pitfall.
- 4Impactful mentorship, even on a small scale, is crucial for supporting and elevating emerging leaders, particularly women in male-dominated industries, and can catalyze larger organizational initiatives.
- 5Redefine 'work-life balance' by focusing on aligning work with personal passion and purpose, integrating the two to create meaningful positive impact rather than striving for rigid separation.
What most organizations get wrong
- •Instead of a rigid 'work-life balance,' Hope advocates for aligning work with passion and purpose, suggesting that if you love what you do and find meaning, it integrates seamlessly into life without needing strict separation.
In Hope's words
“Successful HR cannot operate in a silo. I think people have a misconception of what HR is sometimes, and I think just due to the innate nature of, of the way things go, it's our job as HR professionals for folks to see our value in that space, right? It's not often that HR professionals step into a role where people are like, oh, I understand HR and I got it, right? You know, at the end of the day, you have to understand the business as a whole, understand how your decision-making impacts the bottom line.”
This quote emphasizes the critical shift needed for HR to be seen as a strategic partner with a holistic business understanding.
“I'm a true firm believer that HR professionals have to move beyond that compliance-based focused work and become strategic advisors, business partners, and have that business mindset first.”
This defines the modern, value-driven role of an HR professional, advocating for a business-first mindset.
“no matter where you go or what you do, people want to feel valued and heard all the way from the executive level to the individual contributor level. Regardless of whatever industry you're in, employees, you know, they thrive when they feel that their contributions matter and that their voices are heard and respected.”
This highlights a universal principle of people management: the fundamental human need to feel recognized and have one's voice heard.
“I think people have a misconception of how you can impact women in industries, thinking there has to be some monumental shift or change in what you're doing. But really, at the end of the day, you know, finding a few people that you can mentor either within your organization or within the industry or even outside of your organization that you can pour into.”
This offers a practical and accessible approach to mentorship, emphasizing that significant impact can start with small, personal efforts.
“what I've learned is that whole saying, like, if you love what you do, you never work a day in your life, right? And so you realize at the end of the day, the approach that I'm taking, and I recently just wrote my own mission statement on it too, on how I wanna move forward, is focusing on aligning your work with your passion and your purpose. For me, reframing my mindset towards meaningful work rather than a rigid balance.”
This quote articulates a contrarian view on work-life balance, advocating for integrating work with passion for greater fulfillment.
“I said through faith and excitement, I wanna pour into others and use my work as a catalyst to impact as many people as I can in a positive way. And by excitement, one of the things I've learned is that when you're passionate about what you do, you get to be your true, whole, authentic self. Because again, we get to do this journey in life one time, right? So why not have fun doing it?”
This serves as a powerful concluding statement, emphasizing authenticity, passion, and mentorship as core drivers for a meaningful career.
The problems this episode addresses
- •HR departments often struggle with being perceived as strategic partners, instead being viewed as solely compliance-focused or operating in a silo, diminishing their overall value to the business.
- •Miscommunication is a pervasive issue across industries, leading to inefficiencies, lack of clarity, and misalignment between team and organizational goals.
- •Remote and hybrid teams face challenges in maintaining meaningful engagement, informal learning, and collaborative opportunities compared to in-person environments, potentially impacting mental well-being.
- •Emerging leaders, particularly women in male-dominated industries, may lack sufficient support, mentorship, and advocacy required to grow and develop their careers effectively.
- •Individuals can struggle with the conventional concept of 'work-life balance,' leading to burnout if their work is not integrated with their personal passion and purpose.
In this episode
Covering monthly expenses is the number one concern for employees in 2024
Built by People
You've spent most of your career in the construction industry
How I Found My Career Path
Successful HR cannot operate in a silo, Hope says
Cross-Functional HR Leadership
Hope has worked in a number of different industries to help develop people
How to navigate the different industries of your career
Hope is passionate about mentoring women in male-dominated industries
Mentoring in a Male-dominated Industry
How do you ensure meaningful development opportunities exist for both in-person and remote team members
Remote Workplaces: The Importance of Being in the Room
Work-life balance is becoming increasingly important in today's workplace
Work-Life Balance
Hope, any parting advice you'd like to share with our audience
Hope Gaynor on Paid for Mentorship
Topics covered
Organizations and entities mentioned
Full transcript
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