Talent Operations

Key Responsibilities

• Ashby go-to : be the first point of contact for Ashby questions from recruiters, interviewers, and hiring managers. Write the how-tos so the same question doesn’t get asked twice.
• Interview plans : build and customize interview plans, stages, feedback forms and scorecards. Update them as roles and processes change, keeping structure consistent so data stays comparable across teams.
• Jobs and postings . End to end: take approved headcount to a live, accurate job and posting quickly. That covers hiring teams, approvals, custom fields, job boards and postings across locations. Keep every job accurate through to close and archive.
• Data quality : own ATS hygiene, including stage mapping, source attribution, rejection and archive reasons, department and team structure, and stale applications. Spot problems before they show up in a report.
• Process and projects : support Talent Ops on process changes, tooling rollouts and projects that help the function scale, plus interview scheduling support during busy periods (or until we roll out agentic scheduling).

Key Requirements

• Ashby Power User . Prior hands-on Ashby experience as an active, day-to-day user, including setting up jobs, postings, feedback forms, and interview plans.
• Fast-paced Operations . Experience in recruiting operations or coordination in a fast-moving team.
• Strong data hygiene instincts . Messy data bothers you, and you fix the root cause, not just the symptom.
• AI native . Comfortable using AI tools to cut manual work and move faster.
• Clear written communication . You can explain a system change to a hiring manager in two sentences.