Senior Manager, GTM Customer Recruiting

Key Responsibilities

• Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA
• Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations
• Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units

Key Requirements

• 10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations
• Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services
• Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders
• Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication
• Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority