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Principal Coordinator -Time + Labor Specialist
Capital One
Overview
Performs daily tasks related to updating associates’ time entries and processing of time entries. Inspects automated system output for errors and makes necessary corrections to time entries in the system.
Benefits, from the posting itself
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visa sponsorshipreceipt ⟳
“At this time, Capital One will not sponsor a new applicant for employment authorization for this position.”
health coveragereceipt ⟳
“Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-bein”
Key Responsibilities
- Performs daily tasks related to updating associates’ time entries and processing of time entries.
- Inspects automated system output for errors and makes necessary corrections to time entries in the system.
- Reaches out to associates to ensure their time is entered/ updated in the system before the deadline.
- Assists other Capital One teams as required, to resolve errors and maintain or update accurate information in the payroll system.
- Assists the Tier I contact center representatives in handling and following up on inquiries related to time entry:
Key Requirements
- High School Diploma or equivalent
- Experience handling customer inquiries with a focus on associate experience
- 6 months of prior experience working with Google Suite (Gmail, Docs, Sheets and Drive)
- Associate degree
- Professional certification such as FPC or CPP
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