CO

Principal Associate, Benefits Plan Program Management

Capital One

Overview

Performance Monitoring: Attend regular partner meetings and actively monitor vendor adherence to Service Level Agreements (SLAs) and performance guarantees (PGs) to ensure vendors deliver on contracts. Partner with Enterprise Supplier Management (ESM) to execute all required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share request

Benefits, from the posting itself

Hover a row for the exact line it came from. Nothing inferred.

Health & Wellness benefitsreceipt ⟳
“health, financial and other benefits that support your total well-being”
Mental health benefitsreceipt ⟳
“mental health, education, family support and commuter”
Family support benefitsreceipt ⟳
“family support and commuter”
Commuter benefitsreceipt ⟳
“commuter benefits”
Education benefitsreceipt ⟳
“education, family support and commuter”

Key Responsibilities

  • Performance Monitoring: Attend regular partner meetings and actively monitor vendor adherence to Service Level Agreements (SLAs) and performance guarantees (PGs) to ensure vendors deliver on contracts.
  • Partner with Enterprise Supplier Management (ESM) to execute all required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share requests).
  • Manage processes for on-site clinic staffing, including updating access in our vendor management portal and ensuring physical access to the campus.