“Yeah, in my first role— actually, second role as head of HR, one of my strategies or one of my responsibilities was to oversee talent acquisition. And frankly, at that time, the company did not have an in-house recruitin...”
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“they're unified. They operate as a team. And then the low performing team was dysfunctional. We don't know what their strategy is. We don't know what value they bring. Can't argue with some of these people in that team b...”
“basic. You don't need something really fancy to start off with. The content is really the most important thing. I wrote out the same competencies and core values for every team, and then wrote specific skills that scaled...”
“or a high-performing team? Like this was the crux of it. It led us to like wanting to debate what is a high-performing team at Eventbrite? What's a low-performing team? What are those sort of behaviors that we're seeing?...”
“say that process should include probably like a pilot or like a— pick a group or a team that's like, you know, really good performers, a lot of projects or a lot of agility within that function, and use them as kind of a...”
“a group discussion in terms of how can we collaborate and discuss what we could have done differently to avoid said mistake in the future. We even had this little fail forward trophy, and every time someone made a mistak...”
“way up to the C-suite. At Genomenon, I took it a step further and consistently used the same, what we called competencies. So, things like accountability, results, the manager track, that would be like performance manage...”
“Yeah. Yeah. And I'll actually, I will tell you the story of my own team. When I started this job 5 years ago, it was March of 2020. So we all know what happened March of 2020. It was the outbreak of the pandemic of COVID...”
“that I had done or we had done collectively in that team. And I think that model, building that out, the HR partners, that business partner mindset or that structure could be put in place and could start working.”
“Yeah, absolutely. So misalignment, we were having some challenges with staffing. Of course, there's a national teacher shortage. It got really bad probably about 4 or 5 years ago, right before COVID And then when you hea...”
“ratio product had the highest low ratio. They were on the extreme end of low-performing team. And the CEO had to do a double take of it. This doesn't make any sense to me. Why is this accurate? Is this true? What this wa...”
“time we had a new hire, we did a 4-week, or I should say a 4-module, 4-week module commitment, culture commitment session with them to talk about what the culture of our team entailed and what that meant and what you wer...”