Senior Program Manager, People Experience

Key Responsibilities

• Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
• Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS.
• Governance & Reporting: Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure.
• Hiring Goals & Capacity Planning: Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets — one of the most complex, least-documented pieces of Talent's operating model today.
• AI in Talent: Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting — a high-sensitivity, cross-functional initiative requiring careful, thoughtful execution.

Key Requirements

• 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning.
• Proven experience designing and delivering scalable operational programs in a fast-paced environment.
• Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent).
• Analytical and problem-solving skills, with demonstrated experience building data-driven planning models.
• Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders.