Recruiting Operations and Transformation Lead

Key Responsibilities

• Develop and execute a multi-year strategy for transforming recruiting processes.
• Analyze end-to-end candidate and hiring lifecycle workflows; from requisition intake through offer and onboarding handoff; to identify friction, inefficiencies, redundancies, and opportunities for simplification.
• Redesign processes using Lean, service design, and automation principles.
• Consult with technical partners to understand how tooling, AI, and agentic solutions (e.g., InviteOS) can support improved recruiting efficiency.
• Build business cases that quantify operational impact, candidate/hiring team experience improvements, and ROI.

Key Requirements

• 10+ years of experience in Recruiting Operations, Talent Acquisition Operations, Business Operations, Process Excellence, Consulting, or related fields.
• 5+ years leading managers and operational teams.
• Demonstrated success leading enterprise-scale process transformation initiatives.
• Experience managing recruiting operations, candidate experience/support, or similar service organizations.
• Strong understanding of recruiting technology ecosystems (Greenhouse or comparable ATS, sourcing tools, scheduling/case management platforms).