CO
Hybrid
Principal Associate - Program Manager- Product College
Capital One
Overview
End-to-end program ownership: Own the day-to-day execution, annual strategy, and iteration of their program within Product College. Ensure a high-quality, associate-centric experience across the learner journey. Operations & budget integrity: Manage program budgets, external vendor relationships, track learner data and distribution lists, and coordinate the complex virtual and in-person logistics
Benefits, from the posting itself
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No visa sponsorshipreceipt ⟳
“At this time, Capital One will not sponsor a new applicant for employment authorization for this position.”
Tuition reimbursementreceipt ⟳
“Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-bein”
Key Responsibilities
- End-to-end program ownership: Own the day-to-day execution, annual strategy, and iteration of their program within Product College. Ensure a high-quality, associate-centric experience across the learner journey.
- Operations & budget integrity: Manage program budgets, external vendor relationships, track learner data and distribution lists, and coordinate the complex virtual and in-person logistics required to scale the program smoothly across multiple locations.
- Live session production: Act as a host and producer for learners during live learning sessions, managing immediate logistics such as facilitator preparedness, Zoom recordings, attendance tracking, and materials archiving.
- Program advocacy & communication: Manage all ongoing program communications (formal and informal) via Slack and email. Drive awareness and marketing efforts for the program within the broader Capital One product community and across other internal onboarding teams.
- Process excellence: Work on individual and team initiatives to design, build, and implement new scalable processes that ensure efficient, reliable, and resilient program delivery.
Key Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years of experience in learning and development
- At least 1 year of experience in Program or Project Management, or a combination
- At least 1 year of consulting experience
- 3+ years of experience in learning and development
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