People Operations Coordinator - Temp to FTE Opportunity

Key Responsibilities

• Employee Data & Records. Maintains accurate employee data in HiBob and ADP for the assigned business function. Processes hires, changes, promotions, transfers, terminations, and org updates, and audits records and personnel files to keep data clean and audit-ready.
• HR Case Management. Serves as the first point of contact for employee and manager questions through people@ and HappyFox. Resolves routine requests promptly and escalates complex or sensitive issues to People Business Partners and specialists.
• Mobility, & Benefits Support. Serves as the first point of contact for benefits questions and partners closely with the Benefits and Mobility Specialist to keep PBPs informed on mobility cases.
• Program administration: Project manages the promotion process for the assigned business function, tracking and documenting each promotion through processing. Supports compensation cycle execution and submits roles for compensation analysis, following up with leaders and tracking turnaround.
• Survey, QBR & Talent Support. Manages the engagement survey in the system and compiles data and pre-reads for leadership reviews. Supports the QBR process and prepares data and insights for talent calibration conversations.

Key Requirements

• 2-4 years in HR operations, shared services, or HR administration
• Hands-on HRIS experience and a case management tool (JIRA, happy fox, service now, etc.)
• Strong attention to detail, discretion with confidential data, and clear written communication
• Comfort supporting business leaders and managers, and working across time zones and cultures
• Exposure to global employment practices and multi-country HR administration is preferred