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Leave Administration & Compliance Program Manager
CNA Insurance
Overview
Support the administration and governance of federal, state, local, and company leave programs Serve as the first escalation point for complex leave, disability, accommodation, and employment eligibility matters
Benefits, from the posting itself
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Comprehensive health coveragereceipt ⟳
“CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, finan”
Paid family leavereceipt ⟳
“Significant experience with ADA, paid family leave, disability, or leave-of-absence programs.”
Key Responsibilities
- Support the administration and governance of federal, state, local, and company leave programs
- Serve as the first escalation point for complex leave, disability, accommodation, and employment eligibility matters
- Interpret requirements and translate them into consistent processes, documentation standards, and employee or manager guidance
- Coordinate with Employee Relations, Legal, Benefits, Payroll, HR partners, and vendors to ensure alignment on processes, requirements and hand-offs
- Monitor case trends, service quality, controls, and program risks
Key Requirements
- Bachelor's Degree in relevant discipline, or equivalent
- 4 or more years of leave administration or related experience.
- Strong knowledge of FMLA and state leave programs.
- Experience managing and overseeing HRIS and leave administration systems.
- Strong customer service and communication skills.
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