HR Solutions Partner - HRIS & OpEx

Key Responsibilities

• Maintain and process all employee lifecycle data in HR systems (Workday, etc.) and ensure data accuracy, integrity, reliability, and timely delivery.
• Handle business and employee HR-related data and system requests via Employee Center, Platinum HRP (China), and other service channels, and provide solutions within SLA.
• Support employee advise activities by responding to employee and manager inquiries related to HR processes, policies, systems, and employee lifecycle matters, escalating complex or sensitive cases when needed.
• Partner with HRBPs, managers, and COEs to provide practical guidance and ensure consistent interpretation and application of HR processes and policies.
• Lead or conduct regular standard work reviews and update process documentation based on process, policy, or system changes.

Key Requirements

• 5+ years of HR working experience, preferably including HR operations, employee services, data management, or shared services.
• Familiarity with HR systems such as Workday Taleo, ServiceNow, Platinum, Gaia, etc.;
• Experience in employee support, employee advise, case handling, or HR service delivery is preferred.
• Project management experience and change management capability is preferred.
• Passion for technology and strong technical savvy.