HR Operations Specialist, Singapore (12-months contract)

What you'd do

1. 01Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
2. 02Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
3. 03Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
4. 04Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
5. 05Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.