HR Operations & AI Enablement Manager

Key Responsibilities

• Bring an AI-first lens to HR Ops: identify manual, repetitive, or error-prone work and either fix it directly with lightweight tools or scope it for the AI Automation Engineer
• Redesign end-to-end HR Ops workflows (such as onboarding and offboarding) with automation and AI embedded where they create real leverage, not novelty for its own sake
• Pilot and evaluate emerging AI tools relevant to HR Ops (for example AI-assisted case triage, employee-facing Q&A, and agents), and build the case for what is worth scaling
• Define and report the impact of what we ship: hours saved, cycle time reduced, errors prevented, employee experience improved
• Act as HR Ops' go-to resource for "can we automate this," partnering with the AI Automation Engineer for anything that needs custom code

Key Requirements

• 6+ years of experience in HR operations, HRIS, or related HR leadership, including proven experience scaling HR processes, systems, and compliance in a fast-growing company
• Hands-on experience using AI and automation to improve HR operations (for example automating workflows, improving reporting, or enhancing employee experience), with specific examples of measured impact, and the ability to coach a team to adopt these tools
• Experience administering or managing benefits, with a working understanding of compliance requirements
• Direct experience with Workday and connecting it to other systems (for example Pave, Ashby, HC 365, Athena). You understand how the tools fit together even if you don't configure them yourself
• A track record of running HR operations work end to end: solving ambiguous, cross-functional problems at the root rather than escalating them away