On-site
Director of Learning & Development
Arrive Logistics
Overview
Drive Early Talent Engagement: Cultivate classroom culture and community to integrate new hires into the Arrive team. Leverage engagement initiatives and travel investments to connect early talent across various offices, cohorts, and leadership levels. Lead Floor Training: Manage Arrive’s floor trainers to ensure effective in-seat coaching post-classroom. Guarantee that floor training reinforces f
Posted in 2 locations
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Key Responsibilities
- Drive Early Talent Engagement: Cultivate classroom culture and community to integrate new hires into the Arrive team. Leverage engagement initiatives and travel investments to connect early talent across various offices, cohorts, and leadership levels.
- Lead Floor Training: Manage Arrive’s floor trainers to ensure effective in-seat coaching post-classroom. Guarantee that floor training reinforces foundational content, adapts to real-time performance data, and proactively supports struggling hires.
- Drive Retention Through Coaching & Collaboration: Connect classroom, floor, and management coaching so new hires are supported at the moments they most often struggle or leave.
- Spot Risk Early: Analyze performance metrics and qualitative feedback from trainers to identify struggling hires. Intervene with targeted coaching and strategically redirect investments when necessary.
- Coach the Coaches: Empower classroom trainers, floor trainers, and frontline managers with the necessary coaching skills, playbooks, and feedback rhythms to develop and retain their teams effectively.
Key Requirements
- 10+ years of progressive experience in learning & development, sales enablement, or sales leadership, including 5+ years successfully leading and developing multi-level teams.
- Proven track record of designing, implementing, and scaling comprehensive classroom and on-the-job training programs for early-career talent in a high-volume sales or logistics environment.
- Demonstrated success in creating training and coaching frameworks that measurably improve employee retention and accelerate ramp time.
- Background in business development, account management, client success, or sales leadership, or significant experience partnering closely with those teams.
- Exceptional coaching abilities, with a history of building coaching capacity among trainers, floor trainers and frontline managers.
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