Benefits Manager

Key Responsibilities

• Own the end to end benefits experience for employees, managing new hire enrollments, offboarding workflows, COBRA, life event changes and qualifying status updates.
• Serve as a thought support lead for day-to-day employee benefit inquiries, while creating clear, engaging employee communications, benefit booklets, policy guides, and education sessions.
• Lead monthly carrier billing reconciliation and audits across all plans, partnering with payroll and finance to ensure deduction and invoice accuracy.
• Support compliance with federal, state and local regulations (ERISA, ACA, HIPAA, COBRA, FMLA, SF HCSO, etc) managing required non-discrimination testing, ACA reporting and required annual notice distributions.
• Maintain all plan documents (SPDs, SBC, plan summaries, etc) and lead the project management and execution of annual Open Enrollment, including HRIS system set up, broker liaison, and employee Q & A sessions.

Key Requirements

• 4-6+ years of dedicated experience in US benefits administration (preferably with self-insured plans), plan design, and leave management in a fast-paced environment.
• Deep, practical knowledge of employment and benefit laws (ERISA, ACA, HIPAA, FMLA, COBRA, FLSA) and experience executing non-discrimination testing.
• Experience working with unionized employee populations and understanding of collective bargaining agreements.
• Highly organized with exceptional financial and auditing skills; meticulous when reconciling monthly carrier bills, payroll deductions, and employee census data.
• Proven proficiency with enterprise HRIS platforms (experience with Workday Benefits Administration and carrier EDI feeds is a strong plus).