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Agent, Colleague Support, HRSS - Tier I Contact Center
Trinity Health
Overview
Associate’s degree or equivalent experience
Benefits, from the posting itself
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health coveragereceipt ⟳
“Respond to HR inquiries related to benefits, payroll, leave administration, HRIS systems, and policy interpretation with accurate and comple”
Key Requirements
- Associate’s degree or equivalent experience
- Minimum 1+ years of progressive experience in a high-volume contact center or customer service role
- Demonstrated proficiency in Workday, UKG, Cisco, or similar HRIS and Contact Center systems
- Experience in HR Shared Services environment, benefits, payroll, leave administration, HRIS systems and talent acquisition
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
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