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How a Tip Dispute Turned Into a $62K FLSA Payout

February 22, 2026 · HR Morning

  • A tip dispute escalated into nearly $62,000 in FLSA exposure after payroll and recordkeeping issues expanded Department of Labor scrutiny.

  • DOL guidance reinforces that employers, managers, and supervisors generally cannot keep employee tips unless they directly and solely served the customer.

  • Weak wage-hour records increase liability, making accurate multi-year documentation a core compliance requirement.