Talent Acquisition Operations, Program Manager

Key Responsibilities

• Define, design, and execute strategic TA Operations roadmaps that streamline end to end recruitment workflows, scale operations, and enhance candidate experience.
• Serve as the strategic partner and system administrator for TA technology platforms (e.g. Greenhouse, Gem, ServiceNow), leveraging automation and AI solutions to scare service delivery.
• Drive continuous improvement of our TA technology stack by identifying gaps, evaluating processes, and creating impact in partnership across TA.
• Partner with People Analytics and TA Operations to establish key TA metrics, derive actionable insights from complex datasets, and enforce data integrity across systems.
• Partner with TA Leads and TA Ops on TA projects.

Key Requirements

• 6 years of experience in Recruiting Operations, HR Program Management, or related operations roles in a fast-paced technology environment.
• Proven track record of leading end-to-end TA programs, system implementations, and process optimization initiatives at scale
• Deep functional expertise in Enterprise ATS administration (preferably Greenhouse), enterprise ticketing platforms (ServiceNow), and sourcing CRM tools.
• Strong analytical ability to evaluate recruiting health, synthesize data using advanced spreadsheet/visualization tools, and influence executive stakeholders.
• Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis.