O

Hybrid

Senior Employee Relations Partner

OpenAI

Overview

Advise and guide managers, HRBPs, and cross-functional partners through complex or high-risk employee situations, including performance management, conflict resolution, reorganizations, and difficult conversations. You’ll bring emotional intelligence and principled thinking to every interaction. Help shape the responsible adoption of AI-enabled tools within ER, identifying opportunities to improve

Benefits, from the posting itself

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“and offer relocation assistance to new employees.”

Key Responsibilities

  • Advise and guide managers, HRBPs, and cross-functional partners through complex or high-risk employee situations, including performance management, conflict resolution, reorganizations, and difficult conversations. You’ll bring emotional intelligence and principled thinking to every interaction.
  • Help shape the responsible adoption of AI-enabled tools within ER, identifying opportunities to improve workflows, knowledge sharing, and service delivery while maintaining confidentiality, appropriate safeguards, and meaningful human review.
  • Help build scalable tools and frameworks that strengthen ER support across the company and reduce over-reliance on formal processes or investigations.
  • Translate recurring ER challenges into scalable tools, guidance, operating practices, and manager resources without creating unnecessary process or bureaucracy.
  • Act as a sounding board and escalation partner for workplace culture concerns, manager-employee dynamics, and early signals of broader people issues.

Key Requirements

  • A Bachelor’s degree with 10+ years of experience in employee relations or other People roles, ideally in high-growth, fast-paced, and highly dynamic environments. Experience in tech, research, or mission-driven orgs is a plus.
  • A non-conventional mindset. You bring creative, outside-the-box thinking to complex people issues, and you’re not bound by the way things have always been done. You know when structure helps, and when a bespoke approach is the better path.
  • Proven experience managing high-tension, highly escalated employee situations with discretion, empathy, and calm under pressure. You know how to de-escalate effectively, build trust in difficult moments, and support people through emotionally charged or high-stakes scenarios.
  • A proven track record of handling complex matters with a steady, thoughtful, and pragmatic approach.
  • Exceptional interpersonal and relationship-building skills—you build trust quickly, communicate with warmth and clarity, and can connect with employees, managers, and senior leaders alike.