NG
Onboarding Lead Administrator / Human Resources Assistant 4
Northrop Grumman
Overview
Serve as primary point of contact and subject matter expert for assigned customer group and the onboarding administrators to the customer group, communicating status, and ensuring timely completion of action(s) Distribute work to Onboarding Administrators and monitor workloads, adjusting where needed
Benefits, from the posting itself
Hover a row for the exact line it came from. Nothing inferred.
health insurance coveragereceipt ⟳
“health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for”
paid time off (PTO)receipt ⟳
“paid time off (PTO) for vacation and/or personal business.”
Key Responsibilities
- Serve as primary point of contact and subject matter expert for assigned customer group and the onboarding administrators to the customer group, communicating status, and ensuring timely completion of action(s)
- Distribute work to Onboarding Administrators and monitor workloads, adjusting where needed
- Lead and coordinate weekly meetings with internal sector and business service to ensure performance is within acceptable agreed upon levels.
- Monitor schedules and time Onboarding Administrators take to ensure it is within reasonable time limits for the tasks.
- Train and assimilate new staff; retrain current staff as needed by documenting progress of competency of the understanding of the process, technology, and Service levels.
Key Requirements
- High school diploma or equivalent required with 6 years of experience or a Bachelor’s Degree with 2 years of experience or Associates Degree with 4 years of experience.
- 2 years of experience within a similar role leading / directing work of others
- Ability to work on site in Irving, TX 2-3 times a week
- Proficiency with the Microsoft Office suite (Excel, Word, and PowerPoint)
- Previous experience interacting with customers in a service environment
Similar open roles
- COnboarding LeadCarta · New York / New Jersey$109,820 – $122,740
- NGEnterprise Skills-Based Talent Development Manager 2Northrop Grumman · Remote (US)$121,000 – $181,600
- NGPrincipal Training RepresentativeNorthrop Grumman · Palmdale, CA$85,600 – $128,400
- JManager, Customer OnboardingJustworks · New York, NY$109,000 – $136,000
- ZSenior GTM Onboarding ManagerZoomInfo · Bethesda, MD +2 more$100,000 – $115,000
Job alerts
The best new People roles, in your inbox weekly
Hand-picked, link-checked, pay shown when the employer shows it. No noise.