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Associate - Portfolio Logistics Lead and LMS Consultant
Capital One
Overview
Manage end-to-end One Learn platform logistics for closed session offerings across L&D, including course, session, and enrollments. Execute designated operational intake tasks within our intake platform, Learning Planner.
Benefits, from the posting itself
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No visa sponsorshipreceipt ⟳
“At this time, Capital One will not sponsor a new applicant for employment authorization for this position.”
Performance based incentive compensationreceipt ⟳
“This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (L”
Key Responsibilities
- Manage end-to-end One Learn platform logistics for closed session offerings across L&D, including course, session, and enrollments.
- Execute designated operational intake tasks within our intake platform, Learning Planner.
- Consult with enterprise learning professionals on LMS capabilities, best practices, and opportunities for optimization.
- Actively monitor course enrollments, waitlists, and completion trends; generate basic and recurring reporting in One Learn to guide business decisions around session capacity and availability.
- Provide high-touch support to facilitators on One Learn navigation, platform capabilities, Zoom invites, basic reporting, and roster reconciliation.
Key Requirements
- High School Diploma, GED or equivalent certification
- At least 2 years of experience in LMS administration, learning operations, or client-facing program logistics
- 3+ years of experience managing corporate learning logistics or LMS operations in an enterprise environment
- Experience consulting on LMS functionality, learner experience, or learning gamification strategies
- Experience using Google Suite, Slack, Zoom, and platform reporting features
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