Senior Manager, Payroll Process Design

Key Responsibilities

• Partner with Stakeholders: Work closely with People Services, People Technology & Experience team, Centers of Excellence, and external vendors to implement new payroll solutions and ensure seamless integration of systems across multiple geographies.
• Ensure Compliance and Internal Controls: Develop and embed robust controls and audit readiness within payroll processes to meet internal policies, SOX requirements, and country-specific legal standards, safeguarding data accuracy and confidentiality.
• Support Payroll Process Implementation: Lead and support the rollout of newly designed processes related to global payroll, payroll tax, statutory reporting, benefit deductions, and shadow payroll providing training, documentation, and change management guidance to internal teams and end users.
• Leverage Data and Analytics: Collaborate with analytics teams to collect, monitor, and interpret payroll data, developing KPIs and dashboards to measure process effectiveness and drive data-driven decision making for continuous improvement.
• Champion Continuous Improvement: Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to elevate the employee experience and maintain payroll excellence worldwide.

Key Requirements

• Minimum education of a bachelor's degree in industrial engineering, business analytics, operations management, or relevant field is preferred or seven (7) plus years of relevant work experience is required.
• Minimum of five (5) plus years of proven relevant work experience in global payroll process design/redesign, transformation and change management is required.
• Proficient in evaluating existing process flows for Workday/Payroll, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness.
• Strong knowledge of payroll tax processes and statutory requirements, benefits integration within payroll. Familiarity with EMEA and/or APAC regions, preferred.
• Solid technical skills and understanding of systems architecture of Workday, ServiceNow, ADP GlobalView/Celergo, other systems/platforms.